Every backyard is different. Is the price in the builder accurate?
The builder prices the pool itself the way you do, by shape, size and options. Site work you can only price after a visit, like excavation or access, can be left as a note or added to the quote afterward.
Can it show the liner and tile lines we actually carry?
Yes. We match your manufacturers' patterns from samples or photos, and you can turn options on or off as your suppliers change their lines.
Do homeowners have to pay online?
Only if you want them to. Most pool builders have homeowners request a consultation with their design attached, or put down a small deposit to hold a spot on the schedule.
Are our products too custom for a 3D configurator?
That's why we model your products instead of using a template. The tank demo places fittings to the inch, and the van demo folds a couch into a bed. If you can imagine it, we can build it in 3D.
Are the 3D models included?
Yes. Starter includes 3D models of up to 3 of your products and Standard up to 5. A model is one product, style or part, like a shed style, a pool shape or a van galley. Each model after that is $500. Every model is built from your actual products and set up so code can control it, with each door, panel and finish as a separate, labeled part, and you own the models.
We already have 3D models. Can you use them?
Send them to us and we'll take a look. Models made for renderings usually need rework before a builder can control them, but if yours are built well enough to use, we'll use them, and they won't count toward the models your plan includes.
Do I need Shopify?
No. The 3D configurator embeds into any website, including WordPress, Squarespace, Wix, Webflow and custom sites. On those, customers can pay through Stripe, in full or as a deposit, or send a quote request. If you do use Shopify, Starter adds the builder to your current store and Standard rebuilds your store on Shopify.
Can I change prices myself?
Yes. You can edit prices, option names and lead times, and turn options on or off, at any time. Adding new 3D parts is a small project that we quote up front.
How long does it take?
Most builders launch in four to eight weeks, depending on how many products we model.
What does the monthly plan cover?
It covers hosting, security, the software that runs your 3D configurator, and fixing anything that breaks, including keeping it working as Shopify and web browsers change. You can change prices, option names and lead times yourself at any time. If you want new options, 3D parts or products added, we quote that work before we start.
What if I cancel?
You can cancel with 30 days' notice. You keep your content and the 3D models of your products, and the builder itself, which is licensed through the monthly plan, goes offline.